Business Continuity PlanIt is our goal to provide clients with a high level of service no matter what disruption the firm may be experiencing. We have developed a Business Continuity Plan (“BCP”) to respond to events that may create a significant business disruption to our day-to-day activities. Since the timing and impact of a disruption are unpredictable, we will have to be flexible in responding to events as they occur. We plan to quickly recover and resume business operations and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and enable our clients to transact business as best we can.
In short, our BCP is designed to enable our firm and employees to resume operations as quickly as possible, given the scope and severity of the disruption. However, our services could be delayed during the disruption.
Our BCP addresses the following: records retrieval; data backup and recovery; mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical suppliers, contractors, bank and custodial impact; regulatory reporting; and providing an alternate means for our clients to transact their funds and securities if we are unable to continue our business. We also review and incorporate the BCPs of our custodians and will communicate alternate instructions as needed.
We have remote working capabilities and branch offices in Rockville and Bethesda, Md., Falls Church, Va. and Breckenridge, Colo. If the business operations at one branch are affected, the other branch offices will serve as secondary contacts. We will do our best to communicate with you regarding any disruption.
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